Contact
Questions about FlossPoint, application protocols, or orders?
We respond to every message.
RESPONSE TIME
We typically respond within 1–2 business days.
If your question involves movement assessment or protocol application, include context about the restriction pattern and what you've already tried. It helps us give you a more useful answer.
WHAT TO INCLUDE
For product questions:
- Order number (if applicable)
- Specific issue or question
For application questions:
- Which tissue restriction you're addressing
- What movement pattern is limited under load
- ShearPoint placement and wrap tension you're using
- What changes (or doesn't) after application
The more specific you are, the more useful our response will be.
BEFORE YOU EMAIL
Most questions about how FlossPoint works, where to apply it, and who it's designed for are answered in the FAQ and application pages.